How is today’s business like professional bicycle racing?
I am sitting in the dentist’s chair the other day and
my dentist says to me, “It seems like the pace of business has become
ridiculously fast ever since the prominence of the Internet.” For some reason my dentist thinks of me as an oracle of some
sort – perhaps due to my deep technical know-how combined with the ability to
carry on a normal conversation without the use of acronyms. Given this perception or boredom on his part, his made this
statement with the obvious anticipation that I may provide some clarity on this.
Luckily, I am free of pain that in turn, obligates me to come up with
some response so as to not shatter his obviously ridiculous notion that I know
anything about anything. Quickly, I
try to think of a metaphor that will help explain my position that today’s
marketplace is indeed moving forward at an ever increasing pace yet the pace of
change remains fairly constant over time. (I
do believe there is a shift taking place but that will be discussed at the
conclusion of this article.) So
it dawns on me that business moves forward in a surprisingly similar manner than
that of professional bike racing. So
with the Tour-de-France going on, the analogy goes something like this.
I know just a few things about professional bike racing
but not that much so please forgive my neophyte prospective.
In professional bicycle racing, the object of the sport is to be the
first person to win the race. Pretty
profound, yes? The races tend to be
very long and typically involve a great number of riders.
Apparently there is a lot of strategy that takes place so that groups of
riders can propel one or more of their own team to victory.
I know a bit about physics so I suspect that the teams are trying to
overcome such things as wind drag, differences among the various riders
abilities and boredom in the fact that these races last up to 5 hours!
It is safe to say that the rate by which riders are able
to complete races of equal distance and topology has shortened over time.
This “forward progress” can be attributed to advances in technology,
information and conditioning. The same holds true for the advancement in business in
general…. and if that is all I had to offer, then this would be a pretty
worthless piece wouldn’t it? So….
Within a given race, the riders generally move in what is
known as the “pelaton”. I have
no idea what this French word actually means but to me it means pack.
So the pack rambles along through some nice European countryside without
a care in the world safe with the notion that the “pack” will all receive
the same finish time as long as they arrive in one cohesive unit while crossing
the finish. You heard correctly,
this leading group can ride fast or slow as long as they all finish at once;
everyone receiving the same time for the race
This concept is not without danger because if the pace is
too slow, the probability that a “breakaway” will occur increases.
A breakaway is when one or more riders, probably fed up with the pack for
whatever reason, feel they can go their own way.
Perhaps they are feeling strong that day or just believe that they can
stick it to those slow pokes and beat them to the finish.
The one or more riders in the aforementioned breakaway
– no matter how many or few –all have to deal with a big problem, wind drag.
The more cyclists riding together, the more people there are to break the
wind. The more the wind is broken,
the faster the pace or the less energy is expended in doing so.
The breakaway must therefore work as a team taking turns breaking wind in
order to keep up the pace and squash those silly weaklings who have remained
within the pack. The more they work
together the higher their probability of success.
Meanwhile back at the pack, news travels fast that a
breakaway has occurred. The pace
quickens as does concern. Updates
are reported back to the group of riders on the progress of the breakaway.
Are they gaining ground? Losing
ground? What do we do now? Do
we speed up significantly as a group expending precious energy or do we assume
that the breakaway will loose steam breaking the wind and eventually fade into
our mighty pack?
If the progress of the pack against the breakaway isn’t
satisfactory to another group of riders, a chase group composed of some them
might form. This is a group of
riders that are unconvinced that the breakaway will fade only to be enveloped by
the pack. They may or not be
“friends” or on the same team but they are united by the desire to win the
race, stick it to the slow pokes or simply not let themselves be embarrassed by
the bastards in the breakaway. So
the chase group sets out to catch the breakaway.
Meanwhile back in the pack, things are really getting
desperate. Pace picks up yet again.
Information flow increases to a feverish pace.
There is a limit to the pace of the pack since there isn’t a lot of
space to maneuver given so many people in such a small area.
Furthermore, it is difficult to get everyone to move in a new way since
the current methodology has so much mass.
There are no rules for or against any of this kind of
stuff; breakaways, chase groups and even packs can jockey all they want.
In the end, the first person across the finish line wins – provided
it’s not the pack of course in which everyone wins but this rarely if ever
happens. The winner receives a new
shirt, is kissed by two pretty girls (or hunky guys in the case of the female
version of the sport), takes a champagne shower and collects a check.
So here is the kicker….
Business works similarly in that many industries just
lumber along at their own pace, happy to have their own little piece if the pie.
No one seems to want to upset the apple cart by moving too fast or
innovating too much. Everyone is safe in the assumption that they can all cross
the finish line together. Inevitably
some new technology or uppity company comes along and jumps out in front; CLECs
for the telecomm industry, the Internet for Bill Gates, desktop computers for
IBM, Amazon for retailers, etc.. The
“pack” pays little attention to the upstart at first figuring they will burn
themselves out at their pace or that is just a fad. Companies think “That breakaway will never break enough
wind” without more help, and we are not going to help them!
Meanwhile back in the pack, the pace picks up just a
little bit hoping that perhaps the whole group can catch the breakaway and bring
the market back into the fold. They
innovate just a little more now while paying close attention to what is going on
“in front.” There isn’t much
room to maneuver in the pack because shareholders can be very demanding.
Statistically, the pack ends up enveloping most if not
all the “breakaways” while at the same time gradually picking up its own
pace. Every once in a while a new
brand or a new industry manages to go out in front and finish in that spot;
Amazon and Yahoo! are great Internet examples.
Furthermore, chase groups sometimes leave the pack and catch up to the
breakaways – to perhaps be bought – and manage to finish in front.
The bottom line is the majority finish with the pack.
Conclusion
The “new economy” as it was coined in so many
business-oriented publications isn’t new.
Innovations in technology and strategy continue to accelerate as they
always have so the rules haven’t changed; if you make money, you are rewarded,
lose money and you get slaughtered. What
is different is the proliferation of enabling technologies – such as
internetworking – have significantly reduced the “wind drag” on business
such that breakaways can occur more frequently, they can jump ahead
astonishingly fast and they seem to be able to finish quickly leaving the pack
behind. Then again, if you look at
the recent failures of dot-com’s, perhaps traditional business are not really
left behind and that the breakaways just could not break enough wind.